LEVEL 101
InnoPartner
Approved long-term partner
$0minimum spend
Fast trackApplication + approval
Activated after approval, with a 12-month status period.
INNOPARTNER · LONG-TERM PARTNERSHIP
Turn every engagement into a long-term advantage.
InnoPartner is InnoLotus's long-term partnership program for businesses and organisations. Once approved, partners receive advisory access, priority scheduling and commercial benefits from the first engagement, with tiers that grow automatically.
Application only
Subject to approval
Annual review
THE PRINCIPLE
InnoPartner starts with the right fit. Your tier follows the scale of the work.
There is no minimum spend for the entry tier. We care more about whether we can work well together over time. Once approved, we can start with one concrete engagement.
From application to lasting partnership.
Partner status runs for 12 months and is reviewed annually based on the relationship.
- 01
Apply
Tell us about your organisation, business goals and ongoing technology needs.
- 02
Mutual assessment
We assess service fit, ways of working and the potential for long-term collaboration.
- 03
Activate
Once approved and the Partner Agreement is confirmed, benefits apply from the first engagement.
- 04
Grow
Your tier upgrades automatically when a spend threshold is reached. There is no need to wait for the annual review.
PARTNER TIERS
More collaboration. Deeper support.
All thresholds refer to eligible service spend in AUD, excluding GST.
LEVEL 202
Preferred Partner
Established partner
$10,000rolling 12 months
Fast track$6,000 / 6M
Automatic upgrade after either threshold is reached.
LEVEL 303
Priority Partner
Core partner
$25,000rolling 12 months
Fast track$15,000 / 6M
Adds higher priority, architecture support and limited resource reservation.
LEVEL 404
Strategic Partner
Strategic long-term partner
$50,000rolling 12 months
Fast track$30,000 / 6M
Custom commercial and service arrangements for sustained, deep collaboration.
Beyond pricing: advice, priority and access.
Higher tiers add expert access and delivery confidence, not an endless race to lower prices.
Swipe horizontally to compare every tier.
| Benefit | L1InnoPartner | L2Preferred Partner | L3Priority Partner | L4Strategic Partner |
|---|---|---|---|---|
| Technology advisory | 1 hr/month | 2 hrs/month | 4 hrs/month | 6 hrs/month / custom |
| Software services | 10% partner benefit | 10% partner benefit | 10% partner benefit | Custom terms |
| AI adoption & implementation | 15% partner benefit | 15% partner benefit | 15% partner benefit | Custom terms |
| Priority queue | Priority | Enhanced | Higher priority | Highest priority |
| Quarterly technology review | Not included | ✓ | ✓ | ✓ |
| AI / digital roadmap review | Not included | ✓ | ✓ | Executive review |
| Architecture review | Not included | Not included | ✓ | ✓ |
| POC / trial priority | ✓ | ✓ | Higher priority | Strategic access |
| Resource reservation | Not included | Not included | Limited | ✓ |
| SLA add-on | Available | Available | Priority access | Custom SLA |
How benefits work
Advisory credits are provided monthly, do not accumulate and have no cash value. They cover consultation, planning, architecture discussions, technology selection and project review, but not coding, design or implementation. Discounts do not stack; the most favourable applicable price is used.
Only InnoLotus professional services count.
Services that create lasting technology value
- Software development
- AI development, adoption and implementation
- Technology consulting
- Managed services
- Maintenance and support
- Digital infrastructure services
Pass-through and third-party costs
- GST
- Hardware
- Cloud and AI / API usage
- Third-party software licences
- Domain, hosting and pass-through costs
- Travel, government fees and third-party procurement
Fast upgrades. Stable status. Thoughtful reviews.
Upgrade immediately
Upgrade automatically after meeting either the rolling 12-month threshold or the six-month fast-track threshold.
Quarterly tier review
Retention is based on rolling 12-month spend; a change in spend does not trigger an overnight downgrade.
90-day grace period
If a downgrade threshold is reached, a grace period allows planned collaboration time to materialise.
Status is separate from tier
Tiers can move normally. InnoPartner status is only not renewed when the annual eligibility review is not passed.
Ready to build a long-term technology partnership?
Tell us about your organisation, goals and ongoing technology needs. We will assess whether InnoPartner is the right fit for both sides.
InnoPartner eligibility, tiers and benefits are subject to approval, service capacity and the final Partner Agreement.